I work across the full revenue cycle, with particular attention to where strategy breaks down between front-end processes, back-end operations, and patient financial outcomes.

• Front-end access, including eligibility, authorizations, and financial estimates

• Clean-claim performance and denials prevention

• Patient financial engagement, payment strategy, and affordability

• Vendor selection, accountability, and performance measurement

• Operational and compliance risk as it impacts revenue and margin

My analytics work centers on helping leaders understand what is actually happening in their revenue cycle and why, using data that supports decision-making rather than vanity reporting.

• KPI frameworks aligned to executive and operational decision-making

• Dashboards and reporting for revenue cycle performance

• Forecasting, scenario modeling, and trend analysis

• Segmentation and experimentation to understand behavior and outcomes

• Translating complex data into clear, actionable insight

I’ve led product positioning and go-to-market strategy in regulated B2B healthcare and SaaS environments, working closely with product, sales, marketing, and analytics teams.

• Product positioning and narrative for complex healthcare solutions

• Launch strategy, enablement, and adoption

• Cross-functional execution across product, sales, marketing, and operations

• Aligning product capabilities with regulatory and operational realities

• Revenue cycle modernization and automation

• Policy and regulatory impact on operations and margin

• Cybersecurity and operational risk as revenue risk

• Patient financial experience and trust

• Sustainability and long-term performance